Customer Service and Sales
Get expert customer support starting at $8/hr
Every specialist we place is pre-trained, vetted, and ready to handle your customers, close your leads, and deliver exceptional service that builds loyalty while you focus on business growth.
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Popular Roles We Hire For
Customer Support Representative
- Respond to customer inquiries via email/chat
- Resolve product issues & complaints
- Process returns & refund requests
- Update customer records in CRM
- Escalate complex issues to management
Live Chat Specialist
- Monitor website chat for incoming messages
- Answer product questions in real-time
- Guide customers through purchase process
- Collect customer feedback & testimonials
- Maintain chat response time under 60 seconds
Sales Development Representative
- Qualify inbound leads from website forms
- Conduct initial discovery calls with prospects
- Research potential customers & companies
- Schedule demos for senior sales team
- Maintain lead pipeline in CRM system
Order Processing Specialist
- Process online orders & payment verification
- Coordinate with fulfillment & shipping teams
- Send order confirmations & tracking updates
- Handle order modifications & cancellations
- Manage inventory levels & stock alerts
Customer Success Coordinator
- Onboard new customers after purchase
- Conduct follow-up calls for satisfaction
- Identify upselling & cross-selling opportunities
- Create customer success case studies
- Monitor customer health scores & usage
Appointment Setter
- Make outbound calls to prospect lists
- Schedule consultations & demo appointments
- Qualify prospects before booking meetings
- Send calendar invites & meeting confirmations
- Follow up on no-shows & reschedule appointments
Need Something Specific?
If you’re looking for niche financial talent or someone with expertise in your specific tools, systems, or industry — we’ve got you. Just tell us your needs and we’ll handle the rest.
Why we recommend to hire Eastern European talents?
Strong communication skills
Fluent English, direct communication, and no need to "translate" instructions or expectations.
Western business mindset
Proactive problem-solvers who understand deadlines, structure, and accountability.
Top-tier professional education
Many hold degrees in finance, law, IT, and management — plus strong international experience.
Time zone alignment
Full overlap with EST and CST hours, making real-time collaboration effortless.
High output, low friction
Less handholding, fewer do-overs, and a level of independence you can actually rely on.
Global experience and tools
Many of our VAs now live or work across the U.S., Canada, Europe — ready to support your business without location friction.
